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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

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- Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

 

Please note that we only offer in-store pickups. Returns must be made at our store location.

 

There are certain situations where only partial refunds are granted: (if applicable)

 

- Book with obvious signs of use

- Any item not in its original condition, is damaged, or missing parts for reasons not due to our error

- Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)

 

Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

 

Late or missing refunds (if applicable)

 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still haven’t received your refund, please contact us at artguldollarsells@yahoo.com.

 

Sale items (if applicable)

 

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)

 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please visit our store location for assistance.

 

Gifts

 

If the item was marked as a gift when purchased and picked up directly from our store, you’ll receive a gift credit for the value of your return. Once the returned item is received at our store, a gift certificate will be issued to you.

 

If the item wasn’t marked as a gift when purchased, or if the gift giver had the order picked up for you, we will process the refund to the gift giver, who will be informed about your return.

 

In-Store Pickup

 

All returns and exchanges must be conducted at our store location:

 

4010 San Fernando Rd  

Glendale, CA 91204 - 2730  

United States

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